I was very saddened to find out that Patti was no longer part of the Smile Zone Staff. Since nobody would say that she had gone work for another Dentist , anyone asked had the same uniform answer that she was no longer with us, one could only add two and two and conclude she left with hard feelings.. I had never met Veronica before, but I soon felt that I had known her for along time and was very happy that she had been assigned to me. I really felt badly for Patti, but Veronica had a different way of explaining things and I learned a lot from her and I will be very glad that when I return, I will have the privilege of having her again. She knew how to put me to ease, make me laugh and due to her excellent Service,how could I object to pay the extra fee because I have Periodontal Disease! She truly is an asset to Dr. Schumer. I am sure if Dr.Schumer had her as Hygenist. when he was growing up, Joe wouldn’t have the problem with his teeth like he does.