Talk about patient-centered care. Nicole is kind, courteous, fun to talk to, but most importantly, knowledgeable and resourceful. Nicole has her hands full working with me. I often sit in her chair with tons of stories about my pets and life and she listens to them all, adding her own bit of humor to the mix, while managing to get me out of her chair in a timely manner. My last appiontment was no different. However, Nicole also provided me with a referal to a veterinary clinic to help one of my rescue kitties who’s been experiencing some complex dental issues of her own. This referral helped me and my fur baby more than Nicole will ever know. I thank her for her cheerful and upbeat spirit but also her willingness to go the extra step and listen! See you in August, Nicole! Rosie